Retail Investigations

Nine in 10 retailers are being victimized by organized retail crime gangs, with 88% of retailers reporting that they have been targets of organized retail crime within the past year, according to the National Retail Federation 2014 Organized Retail Crime Survey. The cost of these crimes to a retailer averages to upward $46,000 per month or over $500,000 per year.

Subrosa Investigations' Organized Retail Crime Division:

As a high performing asset to the retail industry, Subrosa's Organized Retail Crime & Loss Prevention Division supplements retailers' loss prevention staff in order to combat ORC crimes. Our goal is to improve retailers' bottom line figures that are being affected by ORC, maintain brand and store integrity, and uphold the safety of retailers' customers and employees.

We utilize three basic strategies that are critical components to guaranteed successful ORC investigations. They are:

  1. Intelligence gathering, which includes thoroughly investigating the suspects and their movements
  2. Field operations on Boosters and Fences through surveillance and interviewing
  3. Documenting and reporting the case for Law Enforcement for expedited prosecution

These strategies have been proven successful and are based on strategies that have been established in the law enforcement and loss prevention community. Subrosa clients appreciate our service because:

  • Our strategy has a 97% success rate
  • We are a multi-lingual investigative agency with the ability to conduct full investigations in English, Spanish, and more
  • Our return on investment for clients is remarkably high. Cost to most clients can be as little as 1-2% of future shrinkage on every ORC case
  • We operate on a phase based process which allows clients to control cost and review results

Our clients also appreciate the education and training that Subrosa's experienced ORC investigators offer. We teach retailers how to proactively combat ORC by helping you develop the specific skills necessary to defend. Internal training is focused on teach the techniques necessary to:

  • Develop a protocol to identify Boosters and Fences
  • Manage intelligence gathering in a methodical format
  • Manage information without jeopardizing the case
  • Report and document the case in accordance with law enforcement standards

We carefully evaluate the details of your case to determine the most effective ways to accomplish the goals of the investigation and training as quickly and effectively as possible.

For further information, contact Darin Fredrickson at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or (602) 256-2266 ext. 108.